Terms of Service

Your content

You own everything you put into JobTrue — your resume, job listings, notes, and any other content you create. We don't claim any rights to it.

By using the Service, you grant us a limited license to process your content for the sole purpose of providing the features you use (fit analysis, tailoring, etc.). We do not sell, share, or use your content for any other purpose.

AI-generated output

JobTrue uses AI to generate fit scores, tailored resumes, cover letters, and interview prep. These outputs are provided as tools to assist your judgment — not as guarantees of accuracy, employability, or outcome.

• Always review AI-generated content before submitting it to employers.
• Fit scores are estimates based on your provided resume and the job description. They are not a prediction of hiring decisions.
• We are not responsible for decisions made by employers based on materials generated by the Service.

Acceptable use

You agree not to:

• Use the Service to generate false or misleading information in job applications
• Attempt to reverse-engineer, scrape, or abuse the Service or its APIs
• Share account credentials or use the Service on behalf of multiple people under a single account
• Use the Service in any way that violates applicable law

Payments and refunds

Pro subscriptions are billed monthly or annually via Stripe. You can cancel at any time from Settings → Billing; access continues until the end of the current billing period.

Founding member pricing is locked for the life of your subscription. If you cancel and resubscribe, the founding member rate no longer applies.

Refunds are handled case-by-case. Contact contact@jobtrue.ai within 7 days of a charge if you believe there is an error.

Service availability

We aim for high availability but do not guarantee uninterrupted access. AI features depend on third-party API availability (Anthropic) and may be temporarily unavailable during outages. We are not liable for losses resulting from downtime.

Data if the service shuts down

If we shut down JobTrue, we will provide at least 30 days notice via email and give you a way to export your resume content and application data before deletion. We will not simply disappear with your data.

Disclaimer of warranties

The Service is provided "as is" without warranty of any kind. We make no guarantees that using JobTrue will result in job interviews, offers, or employment. Your results depend on your qualifications and the decisions of employers — factors outside our control.

Limitation of liability

To the extent permitted by law, JobTrue's liability for any claim arising from use of the Service is limited to the amount you paid us in the 12 months preceding the claim.

Changes to these terms

We may update these terms. If we make material changes, we'll notify you by email and update the effective date above. Continued use after the updated date constitutes acceptance.

Contact

Questions about these terms: contact@jobtrue.ai